Empower Your Sales & Customer Service Teams
Streamline internal support, manage customer-facing tasks, and drive better service with Syca’s ready-to-use process modules. From handling goods requests to resolving customer tickets, everything is in one place.
All-in-One Sales & Service Automation
With Syca, your teams can manage store operations, internal requests, and client communications with precision and ease. Improve service response times, minimize internal bottlenecks, and deliver consistent customer experiences.
Automate helpdesk workflows for quicker issue resolution
Assign, monitor, and complete tasks with full visibility
Connect sales, support, and back-office teams through integrated processes
Unify Sales Operations and Customer Support in One Platform
From managing store data to resolving customer issues and handling internal requests, Syca gives your sales and service teams the tools they need to work smarter.
Store card
The Store Card module helps you centrally manage all essential information about your company’s stores — from responsible managers and contact info to documents and store schedules. It ensures quick access for internal teams, seamless updates on public platforms like websites or e-shops, and simplifies document compliance for employees.
Unified source of store data
Automated website synchronization
Easy document management for compliance
Without payment card
Helpdesk
Syca Helpdesk captures every incoming request in a structured ticket, tracks its journey, and ensures nothing is lost along the way. From categorization and escalation to resolution and reporting — it’s all transparent and under control.
Automated routing and clear workflows speed up the entire process
All actions, notes, and attachments are tracked and visible in one place
Smooth communication between helpdesk levels and end users improves service quality
Without payment card
Goods request
Syca’s Goods Request process automates the way teams request and order items—whether from internal stock or external suppliers. With visual previews, real-time tracking, and smart approvals, everyone from marketing to facilities stays aligned and efficient.
Convert requests into orders instantly
Flexible approval paths based on item type or cost
Track status, history, and fulfillment in real-time
Without payment card
Tasks
The Tasks module in Syca allows companies to create, assign, and monitor any kind of internal tasks — whether it’s a simple to-do, a follow-up from a meeting, or a compliance-critical action. With deadline tracking, document attachments, and notifications, Syca ensures tasks are completed on time and without confusion.
Full traceability of task status and ownership
Deadline and escalation control to prevent delays
Centralized access to related documents and notes
Without payment card
Ready to get started?
A low-code platform for centralized business process management (BPM) enables users to create, monitor, and automate processes without extensive programming knowledge.
Without payment card
Driving Adoption with User-Friendly Design
Scalability Built for Growth
Unified and Seamless Integration
Limitless business automation
Compliance and Security by Design
Use-cases
Use-cases
